Respect for your information
Privacy notice
When you submit a tour request or send a support message, we use your information to respond, coordinate details, and provide confirmation where applicable. We keep things practical and limited to what’s needed to help you.
What we collect
Contact details you provide (such as name, email, and phone), request details (date preferences, group size, and your message), and basic context needed to answer your question.
How we use it
To reply to your inquiry, coordinate planning details, and send booking notifications you opt into (like email updates about your request).
Sharing and communication
We may share necessary information with the relevant partners or guides to fulfill your request, but only to the extent required to deliver the experience and confirmations.
Your choices
You can decide whether to receive email updates and notifications related to your inquiry. If you prefer not to, simply adjust your consent in your message.
Travel-specific requests
Some requests include details that help us plan—like accessibility notes or preferred contact method. We use those details only to make sure the experience is set up to match your needs.
Contact about privacy
If you have questions about your request information or want help with a specific inquiry, visit Talk to us.